Providing Feedback
Your feedback helps us, so whether you've found a bug, have a suggestion, or want to share your experience, we want to hear from you!
General Feedback and Bug Reports
Discord Community (Fastest Response Time)
Join our Discord server to submit feedback or report issues:
- Navigate to the "Server Guide" page
- Scroll to "Submit a Helpdesk Ticket"
- Select your reason from the sidebar:
- Get Support
- Report a Scam
- Collab with Us
- SkyBridge Support
- A new channel will open with your ticket number, connecting you with a team member
note
Discord requires email and phone verification to prevent spam.
Email Support
For direct feedback or private inquiries:
- Contact [email protected]
- Include detailed information about your feedback
- Add screenshots or transaction hashes if relevant
- We aim to respond within 24 hours
GitHub Issues
For technical feedback or feature requests, use our GitHub repository. This is ideal for:
- Feature suggestions
- Bug reports
- Documentation improvements
- Technical discussions
When creating an issue, please:
- Check if a similar issue already exists
- Provide clear steps to reproduce bugs
- Include screenshots if relevant
- Add any related transaction hashes